Concierge

Job Opportunity: Concierge

About the Role: Join our outstanding team as a Concierge, interacting daily with high-profile customers in one of London's prestigious residential garden squares. You'll be the first point of contact, representing our team.
Key Responsibilities:

• Provide concierge services, including support for vulnerable adults.
• Communicate with customers about any issues.
• Build trust and capture customer feedback.
• Ensure maintenance tasks are completed to high standards.
• Conduct building inspections for safety and security.
• Manage gardens with the Garden Landscape team.
• Collaborate with Operations and other teams on sustainability goals.

Work Rota:

• Shift Pattern: 7 days on, 3 days off; 5 days on, 1 day off; 3 days on, 2 days off.
• Hours: 8am – 6pm, including breaks.

Key Requirements:

• Experience in a high-end, customer-focused role.
• Excellent communication and interpersonal skills.
• Basic maintenance knowledge.
• Team player.
• Enhanced DBS check required.

For this role, you will be based outside.