FOH Client Services - Property
£26k + 15% bonus based on performance
An excellent opportunity for a proactive candidate with the ability to multi-task and delivering 5 star client service.
The client is a global Real Estate company with multiple commercial office spaces across the UK. You will support the Centre Manager in their Reading site.
You will have proven experience ideally within a client-facing role and strong admin skills.
The Role:
• Welcoming visitors, offering refreshments and building rapport with guests
• Managing incoming mail; Inc. signing and managing deliveries
• Manage Mailbox and Virtual office customers
• Maintaining log of guests, contractors and attendees for fire log
• Resolve any concerns or problems regarding the business centre experience, office set up and IT
• Enhance the customer journey – build and strengthen rapport
• Coordinate and organise customer engagement activities
• Promote and encourage site networking and event participation
• Identify opportunities to link customers and their businesses with one another
• Manage relationships; encourage positive reviews and oversee complaints
• Conducting viewings and sales
• Encourage and promote ESG interactivity and engagement
• Devise regular fun and engaging activities to hold within the Business Centre
• Support social media activity – content, pictures & videos for followers
• Answering and managing calls and enquiries
Essential requirements:
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
£26k + 15% bonus based on performance
An excellent opportunity for a proactive candidate with the ability to multi-task and delivering 5 star client service.
The client is a global Real Estate company with multiple commercial office spaces across the UK. You will support the Centre Manager in their Reading site.
You will have proven experience ideally within a client-facing role and strong admin skills.
The Role:
• Welcoming visitors, offering refreshments and building rapport with guests
• Managing incoming mail; Inc. signing and managing deliveries
• Manage Mailbox and Virtual office customers
• Maintaining log of guests, contractors and attendees for fire log
• Resolve any concerns or problems regarding the business centre experience, office set up and IT
• Enhance the customer journey – build and strengthen rapport
• Coordinate and organise customer engagement activities
• Promote and encourage site networking and event participation
• Identify opportunities to link customers and their businesses with one another
• Manage relationships; encourage positive reviews and oversee complaints
• Conducting viewings and sales
• Encourage and promote ESG interactivity and engagement
• Devise regular fun and engaging activities to hold within the Business Centre
• Support social media activity – content, pictures & videos for followers
• Answering and managing calls and enquiries
Essential requirements:
- Excellent communication skills at all level
- Problem solver by nature
- Sales Experience
- Good knowledge of use of IT
- Use of Microsoft 365
- Good telephone manner
- Professional appearance and personality
- Flexible
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114